Why “Free Plus Shipping” Works

July 5, 2018

It was just last year that we all saw our Instagram feeds swarming with pictures of the same red swimsuit everyone wanted for free. Sunny Co. started this trend last year, by letting their followers know whoever posted a picture of their red swimsuit and tagged them in it would get a free swimsuit, worth over $60. Instagram users went wild over the opportunity and hundreds of thousands of users posted the picture to their own profiles. Sunny Co. ended up having to cap the amount of users that could receive the free suit, which created a massive outrage across the internet. Sunny Co. had to shut down their account because of the influx of users on to their account.

Ever since that offer came to be, thousands of online businesses are using the “free plus shipping” model to bring in consumers. They up-charge the shipping cost, sometimes to over $10, and do not provide users with shipping or tracking information. Since consumers feel as if they got their item for free, they do not necessarily mind the long shipping times or the high shipping costs. From the business’s perspective, they have an opportunity to bring in thousands of new consumers by providing these limited-time offers on their online platforms. This model also provides the business with the opportunity to create brand evangelists. If consumers are happy with their free suit, they will post it on their social media, and then potentially order another bathing suit for full price on the website. From my own experience, when you order from a website like this, they do a very good job of following up with the consumer for feedback on their service. Yes, the bathing suit took two weeks to get there, but they ask how the fit was, how the service was, and then they give you a coupon code for your next purchase. Since so many businesses are using this model, it is important for them to find a consumer that wants to purchase more from them, not just ones that receive free items.

Brands often use these posts to increase engagement on their social media platforms and website. When brands have a high number of followers, they are perceived as more reputable, which is very helpful to smaller businesses. To do this, brands often only give offers to users that follow their account or like their latest picture. This increases their reach for future posts and increases engagement on their current posts. Businesses often rely on the consumers not unfollowing them directly after they redeem the offer, so it creates a longer-term bond with the consumer. These online businesses do most/all of their marketing through social media, due to the low costs and high reach capabilities, so these promotions are what they rely on to get the word out about what they have to offer to consumers. 


Social media is an amazing place for businesses to offer products and services to consumers. For young consumers, free items are a pull to try new things and purchase from businesses that they have never heard of. However, try to do your research before putting your credit card information into any website to make sure that it is reputable. If you get lucky, though, you score a free swimsuit and businesses score your trust.

It was just last year that we all saw our Instagram feeds swarming with pictures of the same red swimsuit everyone wanted for free. Sunny Co. started this trend last year, by letting their followers know whoever posted a picture of their red swimsuit and tagged them in it would get a free swimsuit, worth over $60. Instagram users went wild over the opportunity and hundreds of thousands of users posted the picture to their own profiles. Sunny Co. ended up having to cap the amount of users that could receive the free suit, which created a massive outrage across the internet. Sunny Co. had to shut down their account because of the influx of users on to their account.

Ever since that offer came to be, thousands of online businesses are using the “free plus shipping” model to bring in consumers. They up-charge the shipping cost, sometimes to over $10, and do not provide users with shipping or tracking information. Since consumers feel as if they got their item for free, they do not necessarily mind the long shipping times or the high shipping costs. From the business’s perspective, they have an opportunity to bring in thousands of new consumers by providing these limited-time offers on their online platforms. This model also provides the business with the opportunity to create brand evangelists. If consumers are happy with their free suit, they will post it on their social media, and then potentially order another bathing suit for full price on the website. From my own experience, when you order from a website like this, they do a very good job of following up with the consumer for feedback on their service. Yes, the bathing suit took two weeks to get there, but they ask how the fit was, how the service was, and then they give you a coupon code for your next purchase. Since so many businesses are using this model, it is important for them to find a consumer that wants to purchase more from them, not just ones that receive free items.

Brands often use these posts to increase engagement on their social media platforms and website. When brands have a high number of followers, they are perceived as more reputable, which is very helpful to smaller businesses. To do this, brands often only give offers to users that follow their account or like their latest picture. This increases their reach for future posts and increases engagement on their current posts. Businesses often rely on the consumers not unfollowing them directly after they redeem the offer, so it creates a longer-term bond with the consumer. These online businesses do most/all of their marketing through social media, due to the low costs and high reach capabilities, so these promotions are what they rely on to get the word out about what they have to offer to consumers. 


Social media is an amazing place for businesses to offer products and services to consumers. For young consumers, free items are a pull to try new things and purchase from businesses that they have never heard of. However, try to do your research before putting your credit card information into any website to make sure that it is reputable. If you get lucky, though, you score a free swimsuit and businesses score your trust.

Never miss an update from “The Shoppe,” sign up for our email list today!

Subscribe

Sign up with your email address to receive news and updates.

Subscribe

We respect your privacy.

April 22, 2025
Perfecting your social media game starts with nailing one key detail: sizing. From profile pics to post images, every platform has unique size requirements. To make your content shine, you need to know these dimensions inside and out. Want to become a pro at perfecting post sizes? Check out these tips and tools to level up your social media game! Mastering social media sizes in 2025 doesn’t mean memorizing every pixel. Instead, cheat sheets are your best friend! Hootsuite’s updated 2025 guide offers a detailed list of image sizes across platforms, covering all your organic social media needs.
April 21, 2025
The landscape of social media user activity continues to evolve in 2025, bringing new opportunities to fine-tune your posting strategy. Knowing when your audience is most active can help boost your organic reach. Across social media, the best time to post is on mid-week days, Wednesday and Thursday, from 7 am to 9am, 1 pm to 3 pm, and 7 pm to 9 pm. However, platforms tend to differ in what times are optimal. Check out the results from the following social media sites:
April 10, 2025
Remember the early days of the Internet? Digital bots were the unruly disruptors, the digital equivalent of that persistent telemarketer. They clogged feeds with spam, automated shady schemes, and spread misinformation like a digital wildfire. But fast forward to today, and those once-rogue bots have pulled off a serious glow-up, transforming into surprisingly valuable tools for sparking engagement, fueling creativity, and even offering a semblance of companionship. Leading this evolution is Meta, who is boldly rewriting the rules of how AI-driven bots function and, perhaps more significantly, how they are perceived. Now, AI is vying for our attention through comment suggestions, personalized virtual assistants, and a standalone app. Meta is planting its AI roots deeper than we could have possibly imagined just a few short years ago. So, how did we get here, and more importantly, what does it all mean for our digital lives?
April 4, 2025
The NCAA Tournament isn’t just about buzzer-beaters and Cinderella stories—it’s a massive stage for brands. With the rise of Name, Image, and Likeness (NIL) deals, marketing is shifting from traditional ads to direct athlete partnerships. Here’s how NIL is changing the game for brands and players alike.
March 31, 2025
Meta has just launched its latest feature—Scratch & Sniff Ads! Imagine scrolling through your feed and encountering an ad that doesn't just capture your attention visually, but engages your sense of smell.
Glass of Water
March 27, 2025
Saratoga Spring Water Goes Viral Thanks to an Influencer’s Unlikely Morning Routine
More Posts